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The Consumer Ombudsman and the Market Council

The Consumer Ombudsman (CO) is an independent administrative body with the responsibility of supervising measures in the market and seek to exert influence on traders to observe the regulatory framework.

Stepping up the efforts against misleading user reviews


The Consumer Ombudsman is intensifying its supervision of online user reviews. Elkjøp is the first trader that has been asked to tidy up its practices, for instance by making a clear distinction between sponsored user reviews and ordinary customer reviews.

Forbrukerombudet, Sandakerveien 138, 0484 Oslo | Tlf 23 400 600 | Faks 23 400 601 | Nettredaktør: Trine Aaen