The Consumer Ombudsman´s position on the Consumer Rights Directive chapter V
26.01.2010
The Norwegian Consumer Ombudsman has analysed the possible effect of harmonising the rules on unfair contract terms.
The position paper from the Consumer Ombudsman provides examples of cases where the CO in the past has reached good results for consumers. Possible problems reaching similar results under the proposed Consumer Rights Directive has been assessed.
The position paper was referred to during the exchange of views in the Committee of Internal Market and Consumer Protection (IMCO) in the European Parliament on the 25 January.
Read the position paper here.
Contacts at the Consumer Ombudsman:
Bjorn Erik Thon, Consumer Ombudsman (Tel: 99 00 50 90)
Sverre Åril, Legal Adviser (Tel: 45 49 00 58)
